Amex GBT’s Qualantone Sets June 30 Retirement Date


American Express Global Business Travel chief revenue officer Michael Qualantone will retire next year after 34 years with the company, Amex GBT announced this week.

Qualantone will stay with Amex GBT through June 30, 2023, and will begin transitioning his duties to SVP of partner solutions and supply marketplace Rajiv Ahluwalia, who is being promoted to EVP, on Jan. 1. Amex GBT said that Ahluwalia has played “a critical role in driving the Amex GBT marketplace and [New Distribution Capability] capabilities” while leading distribution, content and revenue management for the travel management company.

Qualantone first joined American Express as an ARC reconciliation supervisor in 1988 and worked his way up over the years to SVP of global distribution and SVP of supplier relations. While in the latter role, he was named as one of BTN’s 2016 25 Most Influential for the introduction of a $10 surcharge for processing low-cost carrier transactions that were more costly for Amex GBT clients to transact. He became chief revenue officer in 2019.

Amex GBT CEO Paul Abbott in a statement called Qualantone “one of the industry’s most knowledgeable and inspiration leaders.” He added that he “was instrumental in the creation of Amex GBT when it separated from American Express and played a central role in the acquisitions of HRG, Ovation and Egencia.”


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