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A data breach at Nelnet may have exposed the data of about 2.5 million student loan borrowers.
According to the Lincoln company, an unknown party accessed “certain student loan account registration” held by its Nelnet Servicing Division sometime between early June and late July.
On July 21, the company said it notified impacted student loan servicers, which media reports have identified as the Oklahoma Student Loan Authority and EdFinancial Services LLC, about the incident.
“Our cybersecurity team discovered a vulnerability believed to have led to this incident and took immediate action to secure the systems, block the suspicious activity, and fix the issue,” Nelnet said in a statement. “The Department of Education was also notified, and we launched an investigation with third-party forensic experts to determine the nature and scope of the activity.”
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The statement said that both Nelnet and the Department of Education have contacted law enforcement and are cooperating with the investigation.
Nelnet said a forensic examination found that the impacted information included borrowers’ names, addresses, email addresses, phone numbers and Social Security numbers, but not financial account numbers or payment information. There has been no known unauthorized use of the information, the statement said.
The data breach did not impact any borrowers served directly by Nelnet or its Great Lakes subsidiary, the company said.
Nelnet said affected borrowers have been offered 24 months of credit monitoring and identity theft protection services at no cost.
“Protecting the personal information customers, clients and associates entrust to Nelnet is a top priority,” the company said in its statement. “Nelnet takes safeguarding data seriously and is committed to continue taking steps to keep information secure.”
The company is already facing a class-action lawsuit related to the data breach.
The lawsuit, with Jesse Herrick named as lead plaintiff, was filed Tuesday in U.S. District Court in Nebraska. It seeks an unquantified amount of both actual and punitive damages.
How student loan debt has increased over time
How student loan debt has increased over time
Some of the most common types of debt—a mortgage, an auto loan, and a credit card balance—are often necessary forms of debt people take on for everyday life, from covering household purchases and building good credit to attaining the American Dream of home ownership.
In the U.S., pursuing higher education has also often meant adding on another type of debt burden. Since The Great Recession, rising tuition at U.S. universities has contributed to student loans growing at rates unseen with other forms of personal debt. As of June 2022, the average student loan debt among consumers in the U.S. totaled $39,381, according to Experian. In 2012, U.S. consumers’ overall student loan debt surpassed the $1 trillion mark for the first time, and it’s continued its climb since.
To better understand how student loan debt has grown over time, Experian compiled data collected from student loan holders from across the country and government data dating back to 2009. The average loan balance used in the analysis represents the average debt among all student loan borrowers.
Historical data shows how average student loan debt balances have increased faster than inflation. In fact, student debt has also grown to equal more than credit card and auto loan balances combined.
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Student loan debt is the biggest form of debt after mortgages
As of Q2 2021, the average student loan debt balance has grown by nearly 92% since 2009, according to Experian data. Student loan debt averages saw the biggest year-over-year increase from summer 2012 to summer 2013 when they jumped nearly 10%. For Americans who carry student loan debt, it averages nearly $40,000—second only to home mortgages when it comes to consumers’ average debt balance.
Experian
Student loan debt growth is outpacing inflation
According to the U.S. Bureau of Labor Statistics (BLS), the annual nationwide inflation rate in the U.S. hovered around 2%—and often fell below 2%—over the decade leading up to the COVID-19 pandemic. In 2021, the first full pandemic-era calendar year, the inflation rate spiked to 7%.
Since the summer of 2012, the average student loan balance has grown much more rapidly. Over the three-year period preceding 2012, the average student loan balance grew by just under $2,000. Since 2012, student debt rose steadily at a much faster rate than income.
Experian
Student loan debt is outpacing income
The median household income in the U.S. fell in the years following the financial crisis of 2008, and then saw modest year-over-year growth from 2015 to 2020, according to the U.S. Census Bureau.
Comparatively, the average student loan debt balance has increased at more than twice the rate of the median household income since 2009. By 2020, the median household income had grown from $49,777 to $67,521, or about 36%, not adjusting for inflation. Between 2009 and June 2022, the average student loan balance held by U.S. consumers grew about 92%, from $20,560 to $39,381.
Experian
Growing college costs adding to financial strain
For at least a decade, college tuition has become increasingly expensive, according to data from BLS and the U.S. Department of Education.
The rate at which the average student loan debt balance in the U.S. has increased actually slowed from 2020 to 2021, according to Experian data. This is largely due to a nationwide drop in college enrollment during the COVID-19 pandemic, which reduced the number of people who took out new loans.
The CARES Actpassed in March 2020, also affected loan balances when it set an emergency relief interest rate for federal student loans at 0%. The law also allows employers to make up to $5,250 in tax-free annual payments toward their employees’ student loans, which could have had an effect.
On August 24, 2022, the Biden administration announced a student debt relief plan to cancel $10,000 in student debt for individuals making less than $125,000 a year, or $250,000 for married couples. Pell Grant recipients will receive $20,000 in loan forgiveness. For all borrowers, the pause on federal loan repayment has been extended for more than two years now, with a final deadline of December 31, 2022.
This story originally appeared on Experian and was produced and distributed in partnership with Stacker Studio.
Experian
Reach the writer at 402-473-2647 or molberding@journalstar.com.
On Twitter @LincolnBizBuzz.
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