Southwest Airlines sued for not immediately refunding stranded customers
A passenger is suing embattled Southwest Airlines over the airline’s alleged failure to reimburse him and hordes of other customers for canceled flights. The airline’s contract of carriage mandates refunds for canceled fights, plus reimbursement for incurred costs like hotels, meals and rental cars, Louisiana-based passenger Eric Capdeville alleged in the proposed class-action lawsuit. “Southwest’s … Read more